You’ll find the Snowy Owl Sled Dog Tours (and White Wolf Rafting) office in downtown Canmore, just steps from Main Street. Our office address is 829 10 St, Canmore, AB T1W 0C3.

All of our tours take place in the gorgeous and iconic Kananaskis Country. When you book your tour, you’ll receive information about where to meet, what time to arrive, and other need-to-know information. Some of our tours meet on-site, and others at our office. Be sure to review your pre-tour information so you’re in the know and ready to go. 

Our general rule of thumb is that our tours will operate if it is possible and safe to do so. Winter tours will be in full operation unless the ambient temperatures are colder than -26°C or +10°C at the trailhead.  Snowy Owl Sled Dog Tours™ also reserves the right to cancel their tours if they deem the elements to be unsafe for their sled dogs, staff and guests.  This includes but is not limited to extreme cold, unsafe trail conditions and poor road conditions.  Guests will be issued a full refund or given the option to reschedule their tour at Snowy Owl Sled Dog Tours™ earliest available date.

In the summer, Dog Carting Tours will only operate when temperatures are below 25 degrees Celsius. Luckily, the trail at Boundary Ranch in Kananaskis Country is in the trees and very shaded. We also make a few stops along the way for the dogs to have a breather. Our tours only operate in the morning, when temperatures are cooler. On really hot days, we only run an early morning tour.

All tours can be easily booked online via our website. If you have specific requirements or questions, please feel free to call or email our office. If you’re looking to make a large group booking, we encourage you to reach out.

Yes. In fact, the welfare of our pack is a foundational element of our entire business. We couldn’t do what we do without them, and we ensure they are treated with the utmost love, respect, and individualized care. In an industry that is unregulated, we have taken it upon ourselves to put in place rigorous requirements surrounding care, hygiene, housing, nutrition, training, and more. Visit our Sled Dog Welfare page to learn more about our policies and procedures.

Snowy Owl is owned by Jereme and Caitlin Arsenault. Snowy Owl was founded in Canmore, Alberta, by Connie and Charles Arsenault–Jereme’s parents–in 1983. In 2016, Connie proudly passed the reins to Jereme, entrusting him to carry on the Snowy Owl legacy, which he does to this day alongside his wife, Caitlin.